As part of our racial equity efforts, we allocated an additional $50 million to the Citi Impact Fund to exclusively support Black entrepreneurs. Together, Citigold and Citigold Private Client clients enjoy personalized wealth management services, including dedicated wealth teams, digital planning tools, fund access, and a range of exclusive privileges, preferred pricing and benefits to affluent clients around the globe. Looking ahead, we are ready to partner with government leaders on San Franciscos recovery, just as we are committed to maintaining San Franciscos status as the tech and innovation capital of the world. We are pleased to share CITI's Annual Report 2021-22 The Global Trade slowdown is evident from the WTO revising its trade forecast from 4.7% to 3.7% in April 2022. Ralph Giacobbe With digital at the core of our strategy, GCB delivered double-digit growth in deposits, enhanced value propositions and provided an array of digital capabilities, garnering industry accolades for client experience. "Citi is an incredible institution with a proud history and a bright future. https://lnkd.in/dxkrax3n Odisha cabinet approves Apparel and Technical Textiles Policy with a focus on employment We are expanding our group coaching program, Owning My Success, for top and emerging Black talent this year, extending the program from three to six months and offering it to all levels, including the Officer and AVP levels for the first time. For our part, we're continuing to innovate how we recruit and develop talent and use data more effectively to help us increase diversity at more senior levels at Citi. A growing number of our clients seek to align their investments with their personal values. Nevertheless, the political landscape in San Francisco remained highly active with the addition of new Supervisors, a new Board President, many high-level political appointees, and more recall campaigns. From the beginning, I was determined to see that Citi not merely manage through but emerge stronger from the pandemic - and that, in addition to serving as a source of strength for our clients, we seize the opportunity to help lead the relief and recovery and remind the world of the invaluable role that Citi plays as a global bank. Getzville, NY 14068, Information about Citi, including quarterly earnings releases and filings with the U.S. Securities and Exchange Commission, can be accessed via Citi's website at www.citigroup.com. The Citi Plex Account is Citi's first-ever bundled checking and savings account solution. on campus? Citi's Return on Tangible Common Equity increased from 5.0% to 12.1%, closing the gap with our peers. Behind the numbers and statistics, there are stories - many of them moving - about the small business owners struggling to navigate a health and economic crisis unlike any we have seen before. Connecting to Aladdin Provider, Citi will provide outsourced middle-office services directly on a client's instance of Aladdin for seamless integration with the front office, from trade confirmation to post-settlement reconciliation. Unfortunately, we do not support Internet Explorer 8. For the components of the ROTCE calculations, see "Capital Resources - Tangible Common Equity, Book Value per Share, Tangible Book Value per Share and Returns on Equity" in Citi's 2020 Annual Report on Form 10-K included with this letter. Mayor Suarez of Miami discusses his plan to make Miami the next preeminent tech hub in the country. With so many communities in dire need of support due to the pandemic, it was essential for event organizers to reach volunteers like sf.citi member companies wherever they could. Since then, weve focused on policy initiatives to make widespread broadband a reality and created important community conversations between elected officials, community leaders, and telecommunications leaders. Multi-sector partnership and collaboration is essential to any serious problem solving in our community and the table that sf.citi has set provides just the right venue for that work. Citi Commercial Bank puts 200 years of experience to work for midsized, globally oriented companies by delivering actionable insights and ideas, comprehensive banking solutions and a truly global network. Citi Public Sector Group worked closely with governments and the public sector to find liquidity alternatives and advised on the issuance of social bonds to support countries in the emerging markets throughout the pandemic. The initiative was designed to contribute to a fast economic recovery and to create a more resilient society, as well as to reduce structural societal inequalities exacerbated by such crises. Citi Velocity, Citi's #1 ranked digital content platform for Institutional Clients, delivers electronic access to Citi's capital markets services across equities, futures, FX, emerging markets, rates, credit, commodities, securitized products, municipals, securities services and research spanning thousands of content creators and apps. 2021 was a year when Citi reaffirmed its vital place in the world. In December, Citi opened its largest global wealth hub in Singapore. As COVID-19 barreled along an unpredictable path, Citi continued to help clients and customers navigate the impacts of economic lockdowns, inflationary pressures and supply chain disruptions and access the short- and long-term liquidity they've needed to manage through the pandemic. For full CITI's Activities please visit the given link: We looked at the effect the pandemic and remote work had on the migration of tech workers, the health of office space markets, investments from venture capitalists, and housing prices. In addition to the distinction of being overall share leader, Citi ranked #1 in Overall Quality, Sales Quality, Trading Quality and e-Trading market penetration. Sessions this year covered vital topics that include sustainable investing, advances in family healthcare practices, future of energy and the building of resilient families. In the U.S., our retail business benefited from exceptionally high mortgage refinancing as homeowners saw opportunities in this ultra-low-rate environment, and we experienced continued momentum in digital deposits. PDF 4.5 MB Fact Pack Q3 XLSX 1.8 MB Q2 2022 Quarterly Update Q2 31 pages, EN PDF 5.1 MB Fact Pack Q2 XLSX 3.4 MB Q1 2022 Quarterly Update Q1 30 pages, EN PDF 4.5 MB Fact Pack Q1 XLSX 710.1 KB IR Presentations 2022 07/29/2022 | Q2 2022 Investor Relations Conference Call & Webcast | Presentation by Jrgen Rittersberger and Oliver Hoffmann Advocating for collaborative policy solutions on behalf of the San Francisco tech community is core to sf.citis mission and work. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Click the button below to request a report when hardcopies become available. Citi was sole financial advisor to Telefica on its joint venture with Liberty Global for its U.K. businesses (O2 and Virgin Media), valued at $38 billion. Further, customers are able to be serviced by their chosen name when they call into customer service and also across online and mobile access points. As COVID-19 barreled along an unpredictable path, Citi continued to help clients and customers navigate the impacts of economic lockdowns, inflationary pressures and supply chain disruptions and access the short- and long-term liquidity they've needed to manage through the pandemic. With so many communities in dire need of support due to the pandemic, it was essential for event organizers to reach volunteers like sf.citi member companies wherever they could. In Mexico, an ongoing slowdown in overall economic growth and industry volumes resulted in lower revenues. If we fall short, we will take decisive action and learn from our experience. 2021 brought yet another year of unexpected and unprecedented change to the sf.citi community and the broader tech industry. Our philosophy is that every member of Citi's team is responsible for this progress in making Citi an even more inclusive and equitable workplace. The pandemic will irrevocably change many things about banking, and we must embrace this opportunity to achieve a state of excellence in our risk and controls, our infrastructure and our ability to serve our clients. Most notably among 2020 SPACs was the $4.0 billion blank check company sponsored by Pershing Square Capital Management whereby Citi served as left lead on the transaction. We hosted 1,850 webcasts that were attended by more than 100,000 clients, an increase of 200% year-over-year. "The Citi Plex Account is designed to give customers an always-on, friction-free, personalized experience at their fingertips.". Wayfair is one of the world's largest online destinations for the home, offering millions of items across home furnishings, dcor, home improvement, housewares and more. Consent orders issued in October by the Federal Reserve Board and the Office of the Comptroller of the Currency have created additional urgency and a framework for the firm's transformation. In fact, Citi's top sectors served - again based on total number of employees at the businesses that received loans - mirrored the hardest-hit sectors in the states where we funded the most loans. approved Breaking into Tech Week In the U.S., our largest consumer market, we expanded our lending partnership with American Airlines, announced private label and co-brand credit card agreements with two new partners, Meijer and Wayfair, and drove robust digital deposit sales. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. CITI ANNUAL REPORT 2020-2021 Winston-Salem State University . Investing with Purpose is what we call our approach to sustainable and impactful investing. In advocating for our members, we provided thought leadership around the realities of the return to in-person work, permanent changes to office life, and the effects San Francisco will face as a result of a predominantly hybrid work model in the tech industry. I am excited to join with my colleagues in writing the next chapter.". As in 2020, this years work was focused on the most critical solutions to San Franciscos long-term recovery. Financial Inclusion and Access to Capital. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. With a physical presence in 96 countries, local trading desks in 77 markets and a custody network in 63 markets, we facilitate approximately $4 trillion in financial flows daily. In 2020, we announced a new five-year goal to finance and facilitate $250 billion in environmental projects and activities, following on the heels of completing $100 billion in environmental transactions four years faster than the goal we had set. Telephone No. Each year, we host large-scale events that offer thoughtful insight and information on topics affecting both the tech industry and the greater San Francisco community. Committed to helping San Franciscans exercise the full power of their political voice, sf.citi made sure to produce write-ups that outline and assess notable political actions in the City. Throughout this past year, we brought tech and nonprofit leaders together to navigate these unprecedented challenges. To encourage the industry to produce smart textile for the world market, Ministry of Textiles has introduced the Productivity Linked Incentive (PLI) scheme which includes the Smart Textiles. Scaling Social Impact in a Remote World As COVID-19 barreled along an unpredictable path, . Combined with donations from Citi colleagues, contributions to pandemic-related causes from our company and the Citi Foundation topped $100 million in 2020. One-on-One Consultations This was one of the largest transactions of 2020, bringing together two world-class organizations with unique and highly complementary products and cuttingedge innovation and technology. The financing represents the first international green bond by a renewables portfolio under a project finance structure in Latin America, as well as the first private sector green bond in Central America and the Caribbean. Citi's 2020 Form 10-K filed with the SEC, as well as other annual and quarterly reports, are available from Citi Document Services toll free at 877 936 2737 (outside the United States at 716 730 8055), by e-mailing a request to docserve@citi.com or by writing to: Citi Document Services 703 0 obj <> endobj In the U.S., small business lending again exceeded $10 billion in addition to more than $3 billion administered through the Small Business Administration's Paycheck Protection Program, while in Mortgage, the low rate environment drove strong origination and refinancing activity. When I was appointed CEO in 2012, the firm was still in a tenuous position from the financial crisis several years before. In addition to embedding this work across Citi, we're continuing to focus on industry collaboration to adopt new methodologies and analyze the climate risk associated with our client portfolio, such as the Paris Agreement Capital Transition Assessment and the Partnership for Carbon Accounting Financials. Citi Branded Cards provides payment, credit and lending solutions to consumers and small businesses, with 54 million accounts globally. One Earth, One Family, One Future. Looking ahead, we've launched our next set of goals focused on greenhouse gas emissions, energy, water and waste reduction targets and sustainable building solutions. 2021 Annual Report Notice of 2022 Annual Meeting and Proxy Statement 2020 2020 Annual Report Notice of 2021 Annual Meeting and Proxy Statement 2019 2019 Annual Report Notice of 2020 Annual Meeting and Proxy Statement 2018 2018 Annual Report Definitive Merger Proxy Statement Notice of 2019 Annual Meeting and Proxy Statement 2017 2017 Annual Report The Foundation deployed $25 million of these proceeds to Community Development Financial Institutions across the U.S. to support small businesses and economically vulnerable households impacted by the pandemic. With its inaugural mandate, the One City Forum created a set of guiding principles that established a clear scope of what the members and their organizations are working towards. With the full spectrum of Citi's capabilities and access to our global network, we are able to deliver tailored solutions to meet our clients' unique goals and objectives. And in 2021, despite another year of virtual events, we continued to host more events than we did pre-pandemic! Sent out every Monday, our SF Tech Community Update has become the communitys go-to resource for tech social impact news, local and state political updates, and local nonprofit stories. At Cigna, we promise to treat your data with respect and will not share your information with any third party. Restarting Together is an excellent representation of Citi's ongoing commitment to our mission of enabling growth and economic progress, as we seek to find new ways to solve problems. Thanks for your interest in Citi's Annual Report. As of December 31, 2020, Citi had assisted more than 5 million customers and small businesses worldwide with a range of assistance measures, including fee waivers and deferral of credit card minimum payments. 100% of the electricity used to manufacture McCoy is Green-e certified renewable energy. Working through our legacy assets, we optimized our capital base and reduced our net deferred tax assets by more than half, generating $7 billion of regulatory capital in the process. Our digital transformation accelerated in 2020 with increased momentum in client engagement and digital adoption as evidenced by strong growth in CitiDirect BE users, API volumes and digital account openings. Focused on the effects of the pandemic on our industry, we created data-driven conversations with tech, community, and legislative leaders around the future of tech in San Francisco. Continuing our leadership on the future of techs footprint through data-driven conversation, we launched The Tech Exodus dashboard, an all-in-one resource with insights about techs relocation, the economic implications of a tech exodus in San Francisco, and context around the policies that have led us to where we are today. From 2015 through 2019, we returned nearly $75 billion to our common shareholders while also reducing our share count by 30%. By providing your email address, you are providing consent to Cigna to send you requested Investor Email Alert updates. Breaking Into Tech has easily become one of sf.citis most popular events. As part of the program, participants' managers engage in group coaching to help them support their Black direct reports and better understand their experiences. Though Citi historically has not been a large lender to small businesses, by year end we funded loans totaling $3.8 billion as part of the U.S. Small Business Administrations Paycheck Protection Program and donated $50 million in proceeds from the program to support community economic recovery efforts. As we entered the year with vaccination deployment on the horizon and a hopeful outlook on office reopening, we quickly learned the pandemic was far from over. Connecting our members at events with other industry leaders to discuss the most pressing issues facing tech and San Francisco as a whole. Citi was an early leader, providing significant balance sheet support for clients and guiding issuers that raised record amounts of liquidity from fixed income investors at the peak of the pandemic. With more than 30,000 square feet across four floors, the Citi Wealth Hub has over 30 client advisory rooms for clients to engage with Relationship Managers, access a team of specialists, and enjoy facilities for customized lifestyle events and investment seminars. Over the past few years, sf.citi has partnered with 9/11 Day on its mission to transform 9/11 into the countrys largest day of service. The cover and editorial section of this annual report are printed on McCoy, manufactured by Sappi North America with 10% recycled content and FSCChain of Custody Certified. Citi Flex Pay enables customers to finance purchases by converting eligible purchases into a fixed payment plan. Venue: Indian Exposition Mart Ltd, Financial Reports 2022 Half Yearly Report 2022 1st Quarterly Report 2022 2021 Annual Report 2021 3rd Quarterly Report 2021 Half Yearly Report 2021 Citi was left lead underwriter for both Dragoneer SPAC offerings for a combined total of $966 million and sole underwriter for the first ESG-linked SPAC in May. Today, Citi is the consumer credit card provider to half of the top 10 U.S. ecommerce companies. Our relationship banking model serves clients across the full spectrum of their needs as they borrow, pay, save, invest and protect and is supported by global assets and capabilities that are deployed locally. Tony Bush, Senior Director of Recruiting, Okta. The new members included Fred Blackwell, CEO of the San Francisco Foundation, Amanda Lenaghan, Head of Social Impact and Community Engagement at Cruise, Bita Nazarian, Executive Director of 826 Valencia, and Orlando White, Head of Community Development in North America at LinkedIn. That way communities of color can build a stronger economic presence and progress toward a future that we can all believe in. Throughout the pandemic, Citibanamex colleagues continued to provide warm and professional service to clients in branches while following guidelines to ensure their well-being. In addition to pricing millions of derivative instruments and supporting half a billion data interactions, Citi Velocity made a big push into the audiovisual content and mobile space. In the Mapping Tech Exodus series, Executive Director of Miami Refresh, Maria Derchi Russo, discusses how Miamis tech industry rose to new heights during the pandemic. Continuing to reduce our raw pay gap requires that we make progress on our representation goals - to increase representation at the Assistant Vice President (AVP) through Managing Director levels to at least 40% for women globally and 8% for Black employees in the U.S. by the end of 2021 - which we are committed to doing. We also partner with third-party asset managers to deliver relevant themes and strategies. Most Recent Annual Report. Review scheduled in February 2021. We were one of the first banks in the U.S. to announce consumer assistance programs for our credit card and mortgage customers. E-mail address: shareholder@computershare.com Funding was provided to support our most affected communities around the world, from food donations and housing stability loans to personal protective equipment and COVID-19 screening efforts. In May 2022, the Company completed a tender offer for $430 million of its outstanding 6.500% Senior Notes due February 1, 2026. Now, after 38 years at Citi, I leave this institution with Jane Fraser's hands at the helm, confident in the quality and comprehensiveness of the transformation she will be leading so Citi can continue its journey back to being the world's leading bank. Online Banking, Mortgages, Personal Loans, Investing | Citi.com CITI congratulates India on G20 Presidency #apparel #textiles, Confederation of Indian Textile Industry (CITI). In 2020, total client business amounted to around $550 billion. While 2020 was a year of great upheaval, it is now clear that 2021 has been a year of lasting change. Under the National Technical Textiles Mission, so far 74 research projects of value ofRs.232 cr. As a long-time partner of Global Citizen, we supported its global broadcast and digital special, One World: Together at Home, in support of the World Health Organization and regional charities working to meet immediate COVID-19 needs locally. Additionally, we delivered to the market 83 live APIs that collectively reached 1 billion API calls since inception. These disclosures hold us accountable for the progress we want to make in being a diverse and inclusive company. Recognizing the disproportionate impact that COVID-19 has had on low-income communities and communities of color, Citi announced it would donate net profits from our participation in the U.S. Small Business Administration's Paycheck Protection Program to the Citi Foundation. The GCB's model is distinct: digital-first capabilities complemented by a light physical footprint in leading urban markets. sf.citi Launches the Mapping the Tech Exodus Series https://lnkd.in/dB69KS5P For example, Citi disbursed a working capital facility to support Gradian Health Systems, a medical technology company that provides critical equipment to underserved hospitals and clinics across Africa. Digital Onboarding enabled clients around the world to set up accounts using eSignatures and overcome major obstacles due to the pandemic. The driving force behind some of sf.citis most well-loved and well-attended events, the One City Forum helps us continue to forge cross-sector partnerships and conversations in San Francisco. We provide high-quality financial advice, helping businesses prosper and grow in domestic markets, as well as internationally. From 2012 to 2019: We dramatically increased the return of capital to common shareholders. Online Banking, Mortgages, Personal Loans, Investing | Citi.com Looking at the broader picture, sf.citi continued to engage with policymakers in San Francisco and advocated for key policy initiatives to help offices reopen, including increased broadband access, return to in-person learning for public schools, and public safety improvements. A seamless, self-service mobile application journey, coupled with data-enabled real-time triggers, helped meet customers' borrowing needs, with lending volumes in the mobile app up 67% despite a challenging environment. In an operating environment more uncertain and challenging than any in recent memory, we kept revenues flat to the banner year of 2019. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and (except on the iOS app) to show you relevant ads (including professional and job ads) on and off LinkedIn. In 2020, Citi Community Capital, the bank unit through which Citi works to finance all types of affordable housing and community development projects, reported more than $7 billion of lending to finance affordable rental housing projects. Citi Private Bank's close partnership with Citi's Institutional Clients Group means we can connect clients' businesses to banking, capital markets and advisory services, as well as to Citi's other institutional resources. With the pandemic exacerbating the issues of the digital divide, the panel of local leaders discussed the importance of digital resources and skills in todays world and the solutions that the City should implement to make San Francisco a digital-first city. San Francisco journalists and policymakers alike reacted in dismay at the growing number of tech companies reducing their footprint in San Francisco and expanding to other emerging tech hubs across the country. Our data was featured nationally and internationally as a critical resource in mapping tech migration. (860) 226-9879Michael.Crompton@cigna.com. Diluted EPS Income from Continuing Operations. Citi | Investor Relations | Citi Annual Reports Please be advised that this site is not optimized for use with Microsoft Internet Explorer 6. The Institutional Clients Group strives to be the best banking partner for our clients by offering a broad spectrum of wholesale banking products and services, driven by our unique global footprint. Citi Commercial Bank worked together with the Global Consumer Bank in the U.S. to support clients adversely affected by the COVID-19 pandemic by providing loans and participating in the PPP programs administered by the U.S. government. The business serves 78 million customer accounts for iconic brands, including Best Buy, Exxon, Mobil, L.L.Bean, Macy's, Sears, Shell, The Home Depot and Tractor Supply Company. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do. In 2021, the One City Forum pushed through the challenges presented by the COVID-19 pandemic and continued to produce events that addressed the greatest challenges facing San Francisco. It aligns seamlessly with our U.S. Consumer Bank strategy, giving us a platform to drive significant scale in our Retail Bank by unlocking the power of our respective ecosystems to deepen our existing relationships and serve a larger and new generation of customers. 888 250 3985 Click the button below to request a report when hardcopies become available. We support 90% of Global Fortune 500 companies in their daily operations, helping them to hire, grow and succeed. Citi acted as a mandated lead arranger for a $704 million financing package to develop the Highlander Solar Facility* in Spotsylvania County, Virginia. CITI's Networking Booth at *Hall No. In May 2020, Proxymity, a digital investor communications platform developed within Citi's Institutional Clients Group, was spun off into a standalone entity that raised $20.5 million in a strategic round of investment led by Citi Ventures, with participation from a global industry consortium. Speaking to the panelists, we discovered innovative ways in which tech companies leveraged civic engagement to strengthen their social impact strategy, business, and the communities in which they operate. Citi is a global leader in payments, with 132 million accounts and $505 billion in annual purchase sales, and has unrivaled partnerships with premier brands across Citi Branded Cards and Citi Retail Services. We re-established Citi as a go-to bank for our institutional clients through our global network. Read the full report (pdf) or check out some highlights below. 540 Crosspoint Parkway This . Every year, we organize events, volunteer opportunities, and partnerships for sf.citi members and their employees to give back to the San Francisco community. Citis Institutional Clients Group is uniquely positioned to take advantage of important, evolving global trends, including environmental, social and corporate governance (ESG), fintech, wellness and mobility. Returns on Equity" in Citi's 2020 Annual Report on Form 10-K. 6.2% 11.7% 7.0% $70.39 $64.57 $60.16 $63.79 4Q'19 $73.67 4Q'20: We continued to combine our scale, sf.citi detailed the newest members of the Board of Supervisors and discussed the significance of Supervisor Waltons ascension to Board President. Without each of you, our work would not be possible. Our national conversation series with leading tech policy advocates reached over 1,000 attendees and created unique industry insights, featured in media outlets around the country. The idea for Proxymity was formulated in 2017 by two Markets and Securities Services colleagues as a way for issuers to better communicate with investors. With nearly 90,000 SF tech employees working remotely during the pandemic, we advocated for the solutions needed to bring our offices back in-person. Citi is incredibly proud of what Proxymity has been able to achieve thus far and looks forward to continuing to support the platform as a member of the consortium. In 2021, our work continued to focus on combating the impacts of the COVID-19 pandemic and fostering collaborative solutions to San Franciscos recovery. This section highlights our continued efforts as a bank, an employer and a philanthropist to address these societal issues and many others. The effort involved thousands of colleagues, from every area of the business, working around the clock to design, build, test, launch, scale and serve to help small businesses that were struggling to stay afloat. Im honored to join the hard-working and innovative people already at the table and hope to make a contribution to making San Francisco an even better place to live, work, and play. From the onset of the pandemic, we acted swiftly. Sincerely, Stockholder inquiries can also be directed by e-mail to shareholderrelations@citi.com. Proxymity's services include a digital, real-time and fully transparent proxy voting platform, providing post-meeting vote confirmation and giving investors up to nine additional days per meeting to research and vote. Rebounding Ridership Despite a 70% decrease in travel across all modes in 2020 due to the COVID-19 pandemic, shared micromobility ridership in the U.S. nearly rebounded to pre-pandemic levels in 2021, with 112 million trips. Our network-driven strategy allows us to service those clients who value our unmatched country presence and who require a financial services partner that can help them grow in any country where they do business. At the time, I decided to accelerate a strategy that returned the firm back to basics. This past year, sf.citi worked closely with our. With eight out of 10 U.S. jobs in services, the services sector is the lifeblood of the U.S. economy. In addition to funds managed by BlackRock, Citi provides custody services to many asset managers on the Aladdin platform. Also, for 16 consecutive years, Citi has received a perfect score on the Human Rights Campaign Foundation's Corporate Equality Index, a national survey that benchmarks corporate policies and practices for LGBTQ+ workplace equality. We will continue to focus on helping our clients across all sectors in their transition, no matter where they are in their sustainability journey, to shift to more sustainable business models and practices that will advance our progress toward a low-carbon economy. We produced over 3,100 videos and podcasts, 28% more than in prior years. Chief Executive Officer, Citigroup Inc. 1 Tangible Book Value (TBV) is a non-GAAP financial measure. We also launched the Direct Private Investments business to identify opportunities for family offices and private investment company clients to actively invest in direct private deals. That meant dramatically scaling up our capabilities to ensure we were ready to support a government-led response. All Citi common stock certificates issued prior to that date must be exchanged for new certificates by contacting Computershare at the address noted above. Our Global Consumer Bank bore the impact of sharply decreased credit card spending, although we did see deposit growth in every region. The Private Bank is dedicated to helping the world's wealthiest individuals, families and law firms protect and responsibly grow their wealth. We also increased our Tangible Book Value per Share to $73.67, up 5% from 2019. In October, Citi was proud to announce a new initiative offering transgender and non-binary people the ability to use their chosen name on eligible credit cards. ", "When I reflect on the year," said David Chubak, Head of U.S. Retail Banking, "our all-out effort to support the Small Business Administration's PPP across the firm was one of the most meaningful highlights.". (Photo credit: David Baker Architects). Continuing our leadership on the future of techs footprint through data-driven conversation, we launched. And I know that Jane will take our great firm to new heights while maximizing returns and delivering the full benefits of our franchise to all our stakeholders. We kicked off the year with the launch of the Citi Impact Fund in January. This will remove one of the many worries that we all have had when we were introducing our true selves to the world.". Request Information Older/Archived Annual Reports 2020 Annual Report View Annual Report Download Even after meeting the capital and liquidity needs of our clients, we closed out the year exceptionally well-capitalized, with a Common Equity Tier 1 ratio of 11.7%, exceeding our 10% regulatory minimum. 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